Privacy Policy

We collect information you provide, including:

• Your name, email address, phone number, and billing or shipping address when needed to fulfill an order.
• Order details and subscription information.
• Your email address when you sign up for our newsletter.
• Information you share when contacting customer support.

Our website and service providers may also receive technical information, such as your IP address, browser type, and device information, to operate and secure the website.

We use information to process orders, manage subscriptions, arrange shipping, respond to questions, maintain business records, and protect against fraud.

If you sign up for our newsletter, we use your email address to send product updates, nutrition education, and promotional messages.

Payments are processed through Stripe. Stripe handles payment information under its own privacy practices. We receive information needed to confirm payments and manage orders, refunds, and subscriptions.

You can read Stripe’s Privacy Policy at stripe.com/privacy.

We share information as needed with providers that help us operate the website, process payments, fulfill orders, deliver email communications, and provide customer support.

We may also disclose information when required by law or reasonably necessary to protect against fraud or security threats.

Our website and payment services may use cookies or similar technologies for functions such as checkout, account access, and security. You can manage cookies through your browser settings, although disabling them may affect some features.

We do not currently use Meta Pixel. If we introduce advertising tracking, we will update this policy and provide any notices, consent options, or opt-out choices required by applicable law.

You can unsubscribe from marketing emails through the unsubscribe link in those messages or by contacting us.

Unsubscribing from marketing does not stop necessary communications about your orders or subscriptions.

We retain information as reasonably needed to fulfill orders, provide support, maintain required records, and meet legal obligations.

We use reasonable safeguards to protect information, but no online system can guarantee complete security.

You may contact us to request access to, correction of, or deletion of your personal information. Depending on where you live, additional privacy rights may apply.

We may need to verify your identity before responding. Some information must be retained for legal, accounting, or transaction purposes.

Our website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, please contact us.

Links to Fullscript and other third-party websites lead to services with their own privacy policies. Please review those policies when using their services.

We may update this policy as our website and practices change. The effective date above identifies the latest version. We will provide additional notice where required.